Five new vice presidents at Hospitals

Five University Hospitals administrators -- Roberta Bender, Jeffrey Finesilver, Kenneth Kates, JoAnn Shaw and Gail Wilson -- have been named Vice Presidents.

The appointments represent a renewed emphasis on improving the day-to-day operations of the Hospitals, said Sandra Harden Austin, Executive Vice President of the Hospitals.

"I feel very strongly that if we are to grow, thrive and compete in what is rapidly becoming a managed-care environment, our internal operations must be impeccable," Austin said. "In these appointments, we recognize the five individuals for their excellent contributions to the life of the Hospitals in the past and look forward to continued excellence in the crucial role they will play here." ROBERTA BENDER (M.B.A.'80) Vice President, Finance & Information

Bender came to the Hospitals as Assistant Director of Finance in 1983. Since then, she has held the positions of Director of Patient Accounting, Director of Finance, and, since 1991, Senior Executive of Information & Support Services.

In addition to her M.B.A. from Chicago, Bender received her B.S. in 1967 from the University of Illinois and her M.S. in 1970 from Butler University. JEFFREY FINESILVER Vice President, Physician Services

Most recently Senior Executive of Physician Services, Finesilver also has been Assistant Director and Associate Director of the Hospitals. He continues to serve as Administrative Manager of the Department of Medicine, a position he has held since 1981.

He received his B.S. in 1969 and his M.B.A. in 1971 from Northern Illinois University. In addition to his appointments at the Hospitals, Finesilver is project director for the City of Chicago Emergency Medical System, South Region. KENNETH KATES Vice President, Physician Services

Kates had been Senior Executive of Physician Services and Associate Director of the Hospitals since 1989. For the past two years, he also has been Executive Administrator of the Department of Surgery.

He received his B.S. in 1976 from the Philadelphia College of Textiles and Science and his M.B.A. in 1979 from Temple University. JOANN SHAW Vice President, Human Resources & Support Services

Shaw came to the Hospitals in June 1991 as Associate Director of the Hospitals and Director of Human Resources. In November of that year, she was named Senior Executive of Human Resources & Support Services.

She received her B.A. in 1968 from the College of Notre Dame in Belmont, Calif., and her Certificate in Employee Relations Law from the Institute for Applied Management & Law in Los Angeles. GAIL WILSON Vice President, Physician Services

Senior Executive of Patient & Physician Services since 1991, Wilson began her tenure at the Hospitals as Nursing Supervisor in 1974. She has served in numerous positions in the past 19 years, including Assistant Director and then Director of Chicago Lying-in Hospital. In 1990, she was named Acting Vice President of Nursing Services.

She received her B.S.N. in 1966 and her M.S. in 1969 from the University of Michigan and her M.P.H. in 1974 from Harvard.